Frequently Asked Questions
When will my order arrive?Most orders are processed and delivered within 7-10 Business Days. Once your order ships, you’ll receive tracking information to monitor your delivery.
Thank you for your patience as we carefully prepare each order.
What if my order arrives damaged?If your order arrives damaged or there is an issue with your shipment, please contact us promptly with your order number and photos of the package or product so we can assist you.
Are your products intended for human or veterinary use?No. Products sold by Peptique Laboratories are intended for research purposes only and are not intended for human or veterinary use.
Do your products come pre-mixed?No. Products are supplied in their original form and are not pre-mixed or prepared for use.
Do I need to purchase BAC water separately?BAC water is offered separately for customers who require it for their own research. Products and laboratory supplies are sold individually unless otherwise specified.
How can I contact Peptique Laboratories?You can reach us through our Contact page or by emailing our customer support team. We strive to respond to all inquiries as quickly as possible.
